Visits & fees

The first visit

Dr. Kassell’s goal is to support you in making the best decisions regarding the healthcare of your pets at all stages of their lives. She strives to establish unique preventive health care plans for all dogs and cats. In treating her patients for acute or chronic conditions, her goal is to achieve the same individualized care.

During your first appointment, she takes a thorough history, performs a physical exam, and discusses everything from nutrition and vaccinations to parasite control to behavioral issues. If there are specific health concerns, she addresses those in detail, creating a plan tailored to meet the individualized needs of your pet. If needed, she will perform lab work such as annual heartworm/Lyme testing, blood work, urinalysis, and fecal exams.

Follow-ups and routine care

For specific conditions, some of the follow-up work following the initial exam can be done over the phone. That said, Dr. Kassell is available to make repeat house calls whenever necessary! Dr. Kassell also likes to see her patients in person at least once a year for annual physicals and paw shakes.

Fees

As of January 2024

Payment is due at the time of the visit. Dr. Kassell accepts Venmo and personal checks.

House call fees

  • Physical exam and consultation: $95. Costs for vaccines, medications, and lab work are additional.

  • Each additional pet: $85

  • House call fees:

  1. $95 – Mt. Airy, Germantown, Chestnut Hill

  2. $105 – Manayunk, East Falls, Wyndmoor, and other areas within a 15 minute drive of Mt. Airy

  3. $125 – Center City, West Philly, Wynnewood, and other areas within 1/2 hour of Mt. Airy.

Phone consult fees (existing clients only)

  • $45 per 15 minutes (phone consults typically take 15 to 30 minutes)

  • Quick question or check-in (10 minutes or less): no charge

Cancellations

There will be a $100 fee for cancellations made within 48 hours of your pet’s appointment. To allow Dr. Kassell to be able to help as many patients as possible, she requests that if you need to change or cancel your appointment, you do so as soon as possible so that she can offer your pet’s appointment time to another patient.